Terms of Use

1. Eligibility and Account Verification

You must be at least 18 years old and legally authorized to operate a business in your jurisdiction. All information provided must be accurate, current, and truthful. We reserve the right to verify identity or business legitimacy at any time.

2. Description of Services

We provide digital marketing, campaign management, CRM access, SMS and email campaign facilitation, appointment booking tools, and related services. All services are provided on a best-effort basis. Results are not guaranteed, including conversions, appointments, revenue, or profits.

3. Prohibited Activities

You agree not to engage in unlawful, deceptive, or high-risk activities, including but not limited to:

• Fraud or misrepresentation
• Spam, phishing, or unlawful communications
• Excessive, abusive, or unjustified chargebacks
• Unauthorized resale or redistribution of marketing materials
• Violations of CAN-SPAM, GDPR, CCPA, TCPA, or consumer protection laws

Violations may result in immediate termination and reporting to payment processors or authorities.

4. Account Security

You are responsible for maintaining the confidentiality of your login credentials and for all activity conducted through your account.

5. Content and Campaign Ownership

Marketing materials and campaigns created through our platform are licensed solely for your authorized business use. Resale, transfer, or misuse of these materials is strictly prohibited.

6. Fees, Billing, and Refunds

All fees and billing terms are defined in your service agreement.

• Payments are processed through third-party processors.
• Billing disputes must be submitted within 30 days of the charge date.
• Refunds are available only as expressly stated in your service agreement.
• Initiating chargebacks without first contacting support may result in account termination.

7. Intellectual Property

All software, systems, content, and materials remain the exclusive property of the Company.

8. Data Protection and Privacy

We comply with applicable data protection laws, including GDPR and CCPA where applicable. We use vetted third-party providers to deliver our services.

9. SMS Terms

Marketlyn may send SMS messages related to service updates, lead notifications, onboarding communication, and account support.

• Message frequency varies.
• Message and data rates may apply.
• Wireless carriers are not responsible for delayed, failed, or undelivered messages.
• To opt out, reply STOP to any message.
• For assistance, reply HELP or contact support@marketlyn.com.

10. Third-Party Services and Payment Processors

Our services rely on third-party platforms. We are not responsible for service interruptions, fund holds, or account actions taken by payment processors.

11. No Guarantees

We do not guarantee financial performance, income, or business success.

12. Termination

We may suspend or terminate your account immediately for violations of these Terms or conduct posing compliance or financial risk.

13. Governing Law

These Terms are governed by the laws of the State of Colorado, United States.

14. Modifications

We may update these Terms with 30 days' notice. Continued use of services constitutes acceptance.

15. Contact and Support

Support inquiries are addressed within five (5) business days. For questions regarding these Terms, please contact us at support@marketlyn.com.